Set up Facebook Messenger on your website

Set up Facebook Messenger on your website


To include the Facebook Chat Plugin on your webpage, you must first have a Facebook Page for your website. If you don't already have a Facebook business page, create one here: https://www.facebook.com/pages/creation/

Using the Setup Tool


For Page Admins, the Page settings also provides an easy setup tool for customizing your Chat Plugin. To use the setup tool, from your Facebook page, do the following:

  1. Go to Page Settings > Messaging
  2. In the 'Add Messenger to your website' section, click the 'Get Started' Button.

The setup tool provides a simple UI for customizing the greeting message, theme color, displayed response time, and setting the whitelisted domains for the plugin.



On your last step, be sure to add your website URL. Please note that if you change your domain name in the future, you must update it on this screen as well.



On completion, the setup tool automatically generates the code snippets that you can copy/paste to include the Chat Plugin in your webpage. Copy the code snippet, and go to your Shop1 admin panel > Settings > Customize > Advanced > Scripts or click here. Paste the copied script into the Custom JavaScript field and save.


  1. You should now be able to go to your website and see your widget!

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